1 day before the check date.

You will be notified by the method you choose at enrollment; email, phone, web, text, etc.

Yes. All adjustments must be completed prior to the last payroll of the quarter ending month (March, June, September, and December). Contact us when your company is unable to comply with this deadline. Every effort will be made to accommodate your business needs.

Yes. Voided checks involving direct deposits incur one fee and a possible additional bank fee. Stopped payments incur a separate fee. The fees vary depending on the banking institute.

Employees may designate up to 5 accounts for direct deposit.

No. The Web Payroll system is part of our service.

As soon as your new account is set up so that we can get your account approved and activated for ACH transactions. If possible, at least 1 week before the effective date for the new account.

As soon as you know the information and the date of the move – at least 2 weeks before the move would be appreciated.

Yes. The Family Support Act of 1988 requires employers to calculate, deduct, and disburse court-ordered garnishments from an employee’s earnings. In addition to facing fines and penalties, a company that fails to garnish the proper deductions may become responsible for its employees’ actual payments.

An unemployment insurance hearing is an informal, administrative hearing. Each party is placed under oath with a penalty of perjury by a state-appointed administrative law judge. Testimony is tape recorded in order to preserve the record of the hearing. First-hand witnesses must present information about the reason for separation. Any documents concerning the separation such as warning notices, a resignation letter, or other documents pertaining to the employment must be presented to the administrative law judge and to the other party in order to be considered as part of the record. Each side is given the opportunity to explain why the separation occurred. Both sides are also allowed to question the opposing party about any testimony that has been given.

• During the hearing, the appeals referee or administrative law judge will give more consideration to your testimony if the presentation is clear, concise, and well prepared. The following tips will help you prepare for, and testify at an unemployment insurance telephone hearing:
• Read the notice of hearing carefully. There will be printed instructions on how you are to provide the names and telephone numbers of your witnesses. Pay attention to all instructions that come with your notice of hearing.
• Prepare in advance. Be sure to have all documents and witnesses, relevant to the case, ready and available. You may not supplement testimony after the hearing.
• Do not memorize your testimony. You can refer to notes, but use them only to reference dates, times, and the summary of facts.
• Be at your telephone at least 10 minutes before the scheduled start time. Some hearings may start late; therefore, remain available at your telephone for one hour after the scheduled start time.
• Do not allow interruptions at your location (e.g., coworkers, children).
• Do not talk to others at your location while the hearing is in progress.
• If a “mute” button is available on your telephone, use it when not speaking.
• Do not eat or chew gum during the hearing.
• Do not shuffle paperwork.
• Speak loudly, slowly, and clearly. All answers must be audible. (e.g., Nodding is not an acceptable response during a hearing.)
• Answer questions simply and directly. Answer only the questions asked. Do not volunteer additional information. If you do not understand a question, ask to have it repeated or clarified before answering. Avoid giving opinions or beliefs. Give definite answers when asked. If you do not know or remember, simply state that you “do not recall” or that you “do not know.”
• Explain your answers if necessary. Correct or clarify incorrect or unclear answers.
• Pay attention to all testimony presented by both parties. Be prepared to take notes.
• Be professional at all times. Do not interrupt when others are speaking. Be polite and retain your composure at all times. Hearings can become lengthy and tiring. Maintain consistency in your demeanor. Do not become defensive or argumentative.
• Be confident, truthful, and concise in your presentation of the facts. All parties presenting testimony at a hearing are administered an oath to tell the truth and are placed under the penalty of perjury.

The employer’s “experience” (history) is used to determine the tax rate.

The critical experience factors are:

• Payroll history – identifies employee count and turnover
• Benefits charge history – a record of unemployment benefit charges an employer has had to pay for former employees’ unemployment insurance claims. The fewer claims an employer has experienced, the lower their SUI tax rate.

• There are several methods used by the states to determine a base period. The most common method is the following: The first four of the last five completed calendar quarters are used to determine:
• if the claimant has sufficient historical earnings to qualify for unemployment insurance benefits,
• the claimant’s weekly benefit amount, and
• which employer(s) are charged for the claim.
• For example, if you discharge an employee on March 15, 2010, the base period would be 4Q08, 1Q09, 2Q09, and 3Q09. The fourth quarter of ’09 is the fifth of the last five completed quarters and is not included in the base period. It is called the “lag” period. The lag quarter is not included because the state may not have these records up-to-date.

• The Electronic Federal Tax Payment System, or EFTPS, provides an electronic system for paying federal taxes. The Internal Revenue Service (IRS) has been replacing the current system of processing taxes in compliance with Congressional mandates. Through EFTPS, the IRS expects to expedite the availability of funds and investment decision-making information to the U.S. Treasury while providing flexible payment options to the business taxpayer.
• The effort to overhaul the current system began in 1992 with the implementation of the TAXLINK system. TAXLINK operated as a prototype to test various features that could be utilized in EFTPS, the final nationwide system – which began implementation in 1995.

FUTA is a federal law, first enacted in 1939. This law sets guidelines for the administration of unemployment compensation programs. All liable employers pay a federal tax to fund administration of state and federal unemployment insurance programs. States must adhere to the minimum FUTA guidelines, in terms of taxation and benefit administration, but may set higher standards.

Your paychecks are available through employee self-services online or by requesting a copy from your employer. Call 941-727-5522 to sign up for online service or go to the Web Service Employee Login on the Home page and follow the instructions to sign up.

Yes. Voided checks involving direct deposits incur one fee and a possible additional bank fee. Stopped payments incur a separate fee. The fees vary depending on the banking institute. Ask your empoyer if you need this service or call 941-727-5522.

Your wage history is available through employee self-services online or by requesting a copy from your employer. Call 941-727-5522 to sign up for online service or go to the Web Service Employee Login on the Home page and follow the instructions to sign up.